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Flaxino Live Chat

Customer support is available 24/7 via Live Chat. You can also contact support by email.

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Flaxino Email

If your question is more lengthy or you need to include documents, please email us at support@flaxino.com. We’ll make it our priority to get back to you within 24 hours.

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Faxino Drop and Wins

€255000 Drops and Wins – Every Week!

Embark on a Thrilling Expedition with €255000 Drops and Wins – Every Week!

Become a daring adventurer and prepare to chase fortune like never before.

How to Join the Quest:

  • Step 1: Make a Deposit
  • Step 2: Choose one of Pragmatic's electrifying slot games participating in the Drops and Wins program.
  • Step 3: Immerse yourself in the excitement of Pragmatic’s games and may luck favor your adventure!

Create an account and join the fun!

Terms Apply
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Flaxino Welcome Bonus

€1000 to Triple Your Thrills!

  • 1st: 125% Up to €200 + 25 Free spins on Big Bass Book of Dead
  • 2nd: 50% up to €500 + 50 Free spins on Big Bass Splash
  • 3rd: 75% up to €300 + 25 Free spins on Fire Joker

Deposit ➝ Play ➝ Win

Terms Apply
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Flaxino Shop

Flaxino Shop

Prepare for an Unforgettable Quest with Flaxino Rewards!

Journey through levels, amass precious Coins, explore a treasure trove of Free Spins in our shop, and brace yourself for the thrill of spinning the wheel. Are you our next big winner?

Terms Apply
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Flaxino Cash up

€3000 CASH UP FOR GRABS

Compete with the Best, to Win Cash with the Best!

Join Flaxino's Weekly Live Table Games Draw and experience the ultimate in high-stakes casino gaming. Compete with the best players for a chance to win a share of the €3000 prize pool. With a wide selection of live casino games to choose from, you're sure to find your perfect match. Deposit €27 and get ready to roll the dice in Flaxino's Weekly Live Table Games Draw!

Sign up for your chance to win and join the fun!

Here are the rules you need to know:

  • The Weekly Live Table Games prize draw runs from Friday 4PM to Thursday 4PM each week.

  • To qualify, players must deposit and wager at least €27 within the week and play with cash funds only.
  • Only one active account per household is allowed to participate.
  • Players can play on selected live casino table games.
  • The prize pool is €3000 each week, which will be split amongst twenty winners.
  • Only open and active accounts will be selected for the prize.
  • Winners will be contacted on Friday before 4PM.

Get ready for some intense competition - twenty winners will be selected each week!

Terms Apply
Details
Flaxino VIP

Discover the Exclusive World of Flaxino's VIP Program!

Explorer Tier
Grand VIP Welcome
Regular VIP Cashback Rewards
Frequent Exclusive Offers
Free Tournaments Entry
24/7 Round-the-Clock VIP Support
Relic Hunter Tier
Elegant VIP Welcome
Personalized Cashback Rewards
Exclusive Bespoke Offers
24/7 Comprehensive VIP Support
Dedicated Account Manager
Temple Guardian Tier
Opulent Grand VIP Arrival
Premium Cashback Rewards
Exclusive Bespoke Treats
High-Stakes Cash Prize VIP Tournaments
24/7 Ultimate VIP Support
Seasonal Luxuries and Monthly Bonuses
Private Cash Drops and Giveaways
Elite Relic Raider Tier
High-Stakes Cash Prize VIP Tournaments
Seasonal Luxuries and Monthly Bonuses
Private Cash Drops and Giveaways
Personalized Luxe Offers and Rewards
Cash-Only VIP Tournaments
Dedicated VIP Concierge Service
Priority Access Everywhere
Opulent Seasonal Splendors

Considering becoming a VIP at Flaxino or are you a VIP at another casino?

We offer players to be fast tracked to Flaxino’s VIP today. All you have to do is email us a recent VIP communication you received from another casino not older than 60 days and we will offer you a 30 day trial.

Contact Us
VIP Terms and Conditions:
  1. Existing players only. Players will be assigned a VIP level based on account activity and individual gameplay. The different Member VIP levels within the VIP programme can be found here.
  2. You will be notified of your most recent level via your preferred method of communication or Flaxino inbox.
  3. The VIP membership will be reviewed every 30 to 60 days from the day of your last upgrade.
  4. Inactive accounts, self-excluded accounts or unverified accounts will lose their VIP status.
  5. The higher member level, the more rewards you will receive. For more information, please see here.
  6. Membership is by invitation only. You cannot transfer your invitation or membership of the programme, nor any rewards or benefits to anyone else.
  7. We may withdraw or cancel your membership of the programme at any time if you violate any of our terms and conditions as stated herein or if we suspect that you have engaged in illegal or fraudulent activities when using Flaxino VIP programme or are in breach of our general and/or promotional terms and conditions.
  8. Any such decision to cancel your membership shall be at the sole discretion of Flaxino and shall not be open to appeal or review.
  9. By taking part in the programme, you are considered to have accepted these VIP terms and conditions. If these VIP terms and conditions conflict with any specific reward conditions, the latter will prevail.
  10. These terms and conditions are in addition to our General Terms and Conditions and Promotional Terms and Conditions.
  11. Membership in the VIP Program and progression between VIP levels is at the sole discretion of Flaxino. At any given time, we reserve the right to either refuse or revoke the membership of any player.
  12. The type, value and frequency of membership gift(s), including birthday bonuses and other rewards, are at the sole discretion of Flaxino.
  13. 18+. Play Responsibly. www.gamblingtherapy.org.
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